Privacy Policy

At Aluxium, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly through our CRM software privacy policy framework. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, www.aluxium.net, or use our services with proper data protection standards.

 

Information We Collect

We collect two types of information:

• Personal Information: Information that can identify you or your business, such as your name, email address, phone number, etc.
• Non-Personal Information: Information that cannot be used to identify you, such as your IP address, browser type, and other technical data collected automatically when you visit our website.

 

How We Use Your Information

• To provide our services: We use your information to respond to your inquiries, deliver requested services, and improve your user experience through our privacy compliance framework.
• To improve our website: Your feedback and behaviour on the website help us enhance the content and functionality of our platform.
• Communicate with you: We may use your contact information to send updates, newsletters, or marketing materials that are relevant to you via our software data handling processes.

 

How We Protect Your Information

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure through our customer information security protocols. All data is stored securely and only accessible by authorised personnel.

 

Third-Party Data Sharing

We may share your data with trusted third-party service providers to help us deliver and enhance our services. One such provider is Odoo. Any data shared with Odoo is governed by their own privacy policies and practices, which we encourage you to review. You can access Odoo’s Privacy Policy here.

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent via our privacy compliance framework.

 

Cookies

We use cookies to enhance your browsing experience. Cookies are small data files placed on your device that help us understand your preferences and usage patterns. You can choose to accept or reject cookies through your browser settings.

 

Your Rights

You have the right to:

• Access and request a copy of your personal information
• Correct any inaccurate or incomplete data
• Request that we delete your personal information
• Opt-out of receiving marketing communications

 

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date through our privacy compliance processes.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information through our data protection standards, please contact us at:

• Email: info@aluxium.net
• Phone: +27 (0)87 059 5352
• Office Address: Park Lane West Building, 194 Bancor Ave, Waterkloof Glen, Pretoria, 0181

 

Last Updated: 11 September 2025